Kansas Office IT Site Lead
Company Name:
ARRIS Group, Inc.
kansas
Office IT Site Lead
Tracking Code
305822-538
Job Description
ARRIS is a premier video and broadband technology company that transforms how service providers worldwide deliver entertainment and communications without boundaries. Its powerful end-to-end platforms enable service and content providers to improve the way people connect - with each other and with their favorite content. The Company's vision and expertise continue to drive the industry's innovations, as they have for more than 60 years. Headquartered north of Atlanta, in Suwanee,
georgia
, ARRIS has R&D, sales and support centers throughout the world.
The Kansas Office IT Site Lead will:
Ensure the stable ongoing operation of the office/production and lab computing environments.
Be responsible for managing the computing and network equipment at the site.
Work with the engineering teams to facilitate the needs of the internal groups as well as customer requirements.
Key duties to include:
Ensure servers are kept current by installing OS patches, firmware upgrades, etc.
Rack, install, and configure new equipment; decommission old equipment
Provide Unix/Linux/Windows server OS support; troubleshoot and resolve problems
Provide storage (SAN/NAS) and backup operations support
Provide network and firewall operations and project support
Design and implement lab network policies and procedures to increase lab uptime
Support virtual environments based on VMware, etc.
Assist users with resolving issues with their source code mechanisms and repositories
Develop scripts, tools, or applications for automation of various administrative tasks
Proactively monitor the computing and network infrastructure; respond to issues
Manage software licenses; maintain hardware and software inventory
Provide in call/after-hour support as required for projects, document implementation plans and test new procedures
Work with the facilities team to manage power, HVAC, humidity, and UPS systems in the server room
Respond to trouble
tickets
in the Cherwell ticketing system
Publish periodic status reports and provide management briefings when requested
Required Skills
Excellent communication and customer service skills
5 years experience with Soalris (versions 8, 9, 10, 11), Redhat Enterprise server (Versions 4, 5, etc.) and Windows Server (2003, 2008, etc.)
Strong working knowledge of server hardware and storage arrays
iCSI and fiber channel SAN storage experience
Strong networking expertise in TCP/IP, routling, VLANs, DNS and Bind
Familiarity with version control systems such as CVS and SVN
Familiarity with configuration management platforms such as cfengine and puppet a plus
Excellent working knowledge of backup software and tape library management
Required Experience
Minimum of 5 years IT-related work experience
Job Location
Lawrence, Kansas, United States
Position Type
Full-Time/RegularEstimated Salary: $20 to $28 per hour based on qualifications.
ARRIS Group, Inc.
kansas
Office IT Site Lead
Tracking Code
305822-538
Job Description
ARRIS is a premier video and broadband technology company that transforms how service providers worldwide deliver entertainment and communications without boundaries. Its powerful end-to-end platforms enable service and content providers to improve the way people connect - with each other and with their favorite content. The Company's vision and expertise continue to drive the industry's innovations, as they have for more than 60 years. Headquartered north of Atlanta, in Suwanee,
georgia
, ARRIS has R&D, sales and support centers throughout the world.
The Kansas Office IT Site Lead will:
Ensure the stable ongoing operation of the office/production and lab computing environments.
Be responsible for managing the computing and network equipment at the site.
Work with the engineering teams to facilitate the needs of the internal groups as well as customer requirements.
Key duties to include:
Ensure servers are kept current by installing OS patches, firmware upgrades, etc.
Rack, install, and configure new equipment; decommission old equipment
Provide Unix/Linux/Windows server OS support; troubleshoot and resolve problems
Provide storage (SAN/NAS) and backup operations support
Provide network and firewall operations and project support
Design and implement lab network policies and procedures to increase lab uptime
Support virtual environments based on VMware, etc.
Assist users with resolving issues with their source code mechanisms and repositories
Develop scripts, tools, or applications for automation of various administrative tasks
Proactively monitor the computing and network infrastructure; respond to issues
Manage software licenses; maintain hardware and software inventory
Provide in call/after-hour support as required for projects, document implementation plans and test new procedures
Work with the facilities team to manage power, HVAC, humidity, and UPS systems in the server room
Respond to trouble
tickets
in the Cherwell ticketing system
Publish periodic status reports and provide management briefings when requested
Required Skills
Excellent communication and customer service skills
5 years experience with Soalris (versions 8, 9, 10, 11), Redhat Enterprise server (Versions 4, 5, etc.) and Windows Server (2003, 2008, etc.)
Strong working knowledge of server hardware and storage arrays
iCSI and fiber channel SAN storage experience
Strong networking expertise in TCP/IP, routling, VLANs, DNS and Bind
Familiarity with version control systems such as CVS and SVN
Familiarity with configuration management platforms such as cfengine and puppet a plus
Excellent working knowledge of backup software and tape library management
Required Experience
Minimum of 5 years IT-related work experience
Job Location
Lawrence, Kansas, United States
Position Type
Full-Time/RegularEstimated Salary: $20 to $28 per hour based on qualifications.
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