Kansas Office IT Site Lead

Company Name:
ARRIS Group, Inc.
Office IT Site Lead
Tracking Code
Job Description
ARRIS is a premier video and broadband technology company that transforms how service providers worldwide deliver entertainment and communications without boundaries. Its powerful end-to-end platforms enable service and content providers to improve the way people connect - with each other and with their favorite content. The Company's vision and expertise continue to drive the industry's innovations, as they have for more than 60 years. Headquartered north of Atlanta, in Suwanee,
, ARRIS has R&D, sales and support centers throughout the world.

The Kansas Office IT Site Lead will:

Ensure the stable ongoing operation of the office/production and lab computing environments.

Be responsible for managing the computing and network equipment at the site.

Work with the engineering teams to facilitate the needs of the internal groups as well as customer requirements.

Key duties to include:

Ensure servers are kept current by installing OS patches, firmware upgrades, etc.

Rack, install, and configure new equipment; decommission old equipment

Provide Unix/Linux/Windows server OS support; troubleshoot and resolve problems

Provide storage (SAN/NAS) and backup operations support

Provide network and firewall operations and project support

Design and implement lab network policies and procedures to increase lab uptime

Support virtual environments based on VMware, etc.

Assist users with resolving issues with their source code mechanisms and repositories

Develop scripts, tools, or applications for automation of various administrative tasks

Proactively monitor the computing and network infrastructure; respond to issues

Manage software licenses; maintain hardware and software inventory

Provide in call/after-hour support as required for projects, document implementation plans and test new procedures

Work with the facilities team to manage power, HVAC, humidity, and UPS systems in the server room

Respond to trouble
in the Cherwell ticketing system

Publish periodic status reports and provide management briefings when requested
Required Skills
Excellent communication and customer service skills

5 years experience with Soalris (versions 8, 9, 10, 11), Redhat Enterprise server (Versions 4, 5, etc.) and Windows Server (2003, 2008, etc.)

Strong working knowledge of server hardware and storage arrays

iCSI and fiber channel SAN storage experience

Strong networking expertise in TCP/IP, routling, VLANs, DNS and Bind

Familiarity with version control systems such as CVS and SVN

Familiarity with configuration management platforms such as cfengine and puppet a plus

Excellent working knowledge of backup software and tape library management

Required Experience
Minimum of 5 years IT-related work experience
Job Location
Lawrence, Kansas, United States
Position Type

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