IT Support Technician L1/L2

Company Name:
Bear Communications
Position Type:
IT Support Technician
Bear Communications LLC- Corporate Office- Lawrence, KS
We are looking for a positive, self-motivated individual with solid field experience working with Microsoft desktop and server products. If you are looking for a challenging position with the opportunity to grow, a chance to put your technical skills to the test, and a chance the work with a national telecommunications company; then we have a place for you! This will be a position requiring skill sets slightly above entry level.
The successful IT Support Technician candidate will have field experience working with the following technologies:
Responsibilities include allocation and maintenance of IT equipment throughout the Company. This includes troubleshooting of all IT related equipment such as PCs, wireless handheld devices, printers and other end user devices. IT Support Technicians are also responsible for the RMA and repair process for all devices under warranty. IT Support Technicians are also expected to participate in learning new technologies and career development opportunities as presented in an effort to progress to higher level positions within the IT network. The position will also require supporting of multiple locations around the area. This position reports directly to the IT manager for the Fulfillment Center.
Required Qualifications:
High school

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