Student Hourly-Ne2rk Support Student Assistant

## Job Description
Work in Network Support area, which would include the following:
Assist in the processing of work requests for voice/data/video services
Assist in network documentation
Assist in the maintenance of network switches.
Additional duties as assigned
This position requires excellent customer service skills and willingness to learn data and telecommunications network technology. This position offers the potential to increase your computing and networking skills and salary. All IT personnel are required to abide by University and Information Services security and network policies, IT policies and procedures, and to sign a confidentiality agreement annually.
## Required Qualifications
1. Enrolled in 6 credit hours at The University of Kansas.
2. Strong PC skills in Windows Environment.
3. Experience processing & entering data.
4. Available to work semester breaks and summer breaks.
5. 6 months customer service experience.
## Preferred Qualifications
1. Ability to complete assigned work accurately and in a timely manner.
2. Technical Interest & Capabilities.
3. Previous KU Experience.
4. Good oral, written and interpersonal communication skills.
5. Computer Science or Information Services courses.
6. Ability to work as a team player.
7. Eligible for Federal Work Study funding.
## Additional Candidate Instruction
A complete application consists of:
Cover letter addressing how the Required Qualifications are met.
Resume
3 Professional References
Incomplete applications will not be considered.
Application review will begin November 4, 2016 and continue until the position is filled.
## Contact Information to Applicants
Mark Nace, nace@ku.edu
## Disclaimer
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, genetic information and retaliation in the University's programs and activities. Access to information regarding equal opportunity and diversity worksite posters is available at http://www.humanresources.ku.edu/policies_procedures/category_details/index.aspx?category=8 or you may contact 785-864-4946 or employ@ku.edu for alternate access options. Any inquiries regarding the non-discrimination policies should be directed to: Executive Director of the Office of Institutional Opportunity and Access, IOA@ku.edu, 1246 W. Campus Road, Room 153A, Lawrence, KS, 66045, (785)864-6414, 711 TTY
Auto req ID: 7423BR
Posting Title: Student Hourly-Network Support Student Assistant
Department: Information Technology
Location/Division: Lawrence
FTE: .50
Reg/Temp: Temporary
Employee Class: S-Student
Work Schedule: 20 hours per week during fall & spring semesters. 20 - 40 hours per week during summer, semester breaks, etc.
Advertised Salary Range: $9.50 - $12.00 per hour depending on experience
Application Review Begins: 04-Nov-2016 fd7ed1b6a41948f8b19059c61d024f94

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